Call the Adviceline

During office hours

Our telephone Adviceline service is open Monday to Friday from 9am to 5pm. The number to call is 0800 121 62 44.

Calls are free from a BT landline. Charges may vary from other landline providers and mobile phones.

You can call us with any concerns you may have about asthma. We welcome any enquiry, no matter how big or small. We receive queries about what asthma is and what causes it, triggers, symptoms, treatments and inhaler devices. We're also often asked about allergies, exercise, diet, housing location and many other concerns that people have about asthma.

We can listen to your concerns, answer your questions and offer a sympathetic ear.

An interpreting service is available to answer enquiries (from UK residents) in more than 100 languages. Callers are asked which language they need, and after a short wait are connected with the Language Line Service so that they can continue their conversation with an asthma nurse specialist through an interpreter. 

We are able to receive Typetalk calls.

For information materials about asthma or to place an order please contact our Supporter Care Team on 0800 121 62 55.

Any time day or night

There are a number of alternative ways of getting information about your asthma when we are not in the office.

Through our website - 

• Start with the All about asthma section on our website or enter a search term into our search engine above.
• You may find the answer to your question in our FAQs about asthma (also available in more than 20 languages and in British Sign Language and brail).
• Our asthma factfiles contain detailed information on a range of topics. 

If your asthma is out of control and you need urgent advice you can call NHS Direct on 0845 46 47 or your doctor. If you are having an asthma attack do not delay - call 999. See our information on what do in an asthma attack

By post:

You can write to us at -

Asthma UK Adviceline
Asthma UK
Summit House
70 Wilson Street
London
EC2A 2DB

Or by email -

At present our email service is suspended. We apologise for any inconvenience this may cause.  Our asthma nurse specialists are still available to answer your queries and concerns by telephone. They can be contacted on 0800 121 62 44.