Asthma UK Adviceline

Welcome to the asthma nurse page. We are a small friendly team of asthma nurse specialists who provide independent confidential advice and support to people with asthma and their families, friends and carers. We also offer advice and support to healthcare professionals. 

Our service is almost totally funded by charitable donations. We offer a range of services depending on when you need our advice.

During office hours

Our telephone Adviceline service is open Monday to Friday from 9am to 5pm.

  • The number to call is 0800 121 62 44.

Calls are free from a BT landline. Charges may vary from other landline providers and mobile phones.

Erica Evans You can call us with any concerns you may have about asthma. We welcome any enquiry, no matter how big or small. We receive queries about what asthma is and what causes it, triggers, symptoms, treatments and inhaler devices. We’re also often asked about allergies, exercise, diet, housing location and many other concerns that people have about asthma.

We can listen to your concerns, answer your questions and offer a sympathetic ear.

An interpreting service is available to answer enquiries (from UK residents) in more than 100 languages. Callers are asked which language they need, and after a short wait are connected with the Language Line Service so that they can continue their conversation with an asthma nurse specialist through an interpreter. 

We are able to receive Typetalk calls.

For information materials about asthma or to place an order please contact our Supporter and Information Team on 0800 121 62 55.

Any time day or night

There are a number of alternative ways of getting information about your asthma when we are not in the office.

Through our website:

  • Start with the All about asthma section on our website or enter a search term into our search engine above.
  • Try our New to asthma section to get some essential information relevant to you.
  • You may find the answer to your question in our FAQs about asthma (also available in more than 20 languages and in British Sign Language and brail).
  • Ask our Virtual Asthma Nurse your question.
  • Our asthma factfiles contain detailed information on a range of topics. 

If your asthma is out of control and you need urgent advice you can call NHS Direct on 0845 46 47 or your doctor. If you are having an asthma attack do not delay - call 999. See our information on what do in an asthma attack

By post

You can write to us at:

Asthma UK Adviceline
Asthma UK
Summit House
70 Wilson Street
London
EC2A 2DB

Or by email

Our email service is ideal for simple enquiries and provides concise answers to your questions. If you have lots of questions or a complicated enquiry a call to our Adviceline will help you more effectively. We aim to reply to emails within three days, so this service is not intended for urgent enquiries.