What is the Information Standard?
The Information Standard is an NHS England quality standard. It helps organisations produce good quality health information.
Organisations following the Information Standard’s six principles can feel confident they’re producing health information that’s fit for purpose, based on up to date evidence, and presented as clearly as possible.
How the Information Standard helps you
When you’re looking for health advice for you or your child, you want to know you can trust it.
“Knowing there’s a clear process for creating quality health advice means you can feel confident in the information you get from Asthma UK,” says Asthma UK’s Head of Health Advice.
“And that means being able to make good decisions about your asthma care.”
Why the Information Standard is important to Asthma UK
Asthma UK is committed to producing the best advice for people with asthma, and the Information Standard helps us do this.
We want everyone with asthma to be able to get clear information and advice to help them manage their asthma well and cut their risk of an asthma attack.
We also want people with asthma, their carers, and healthcare and education professionals to feel reassured that we base our information on sound evidence and current practice guidelines.
How Asthma UK meets the Information Standard
We have a clear process for producing health information
This means that all our health advice goes through a clear process of evidence review, feedback from people with asthma, and clinical checks.
We create accurate asthma advice based on latest evidence
Using approved research sources, latest clinical guidelines, and ‘real life’ insights from our team of asthma nurse specialists, we develop health advice that has a sound evidence base. We review this evidence every time we update the information.
You can ask to see any of our evidence sources by calling our Supporter Information line on 0300 222 5800 or emailing us at email@example.com.
We make sure all our asthma information is clinically safe
Every piece of health advice is checked by our clinical experts and approved by our in-house clinical lead and practicing GP, Dr Andy Whittamore. This means you can feel confident our asthma advice is safe and up to date.
We review all our health advice at least every three years
We make sure our advice is kept up to date and still meets the needs of people with asthma by regularly reviewing our health information. We do this sooner than every three years if we need to.
All our web pages are dated so you can see when they’re next due for review.
We make sure people with asthma are involved in the advice we produce
We get feedback and insights from people with asthma via our volunteer Readers Panel, social media, and surveys to help us create, update, and review our health information.
Who’s responsible for the Information Standard at Asthma UK?
The person responsible for making sure Asthma UK follows the Information Standard principles is the Director of Digital Health.
Asthma UK shall hold responsibility for the accuracy of the information they publish, and NHS England have no responsibility whatsoever for costs, losses, or direct or indirect damages or costs, arising from inaccuracy of information or omissions in information published on the website on behalf of Asthma UK.
Please note: Asthma UK’s advice is not a substitute for medical advice from your doctor. If you’re concerned about your asthma symptoms or your risk of an asthma attack, we advise visiting a healthcare professional. If you’re having an asthma attack, seek emergency care immediately if needed.
Last updated August 2019
Next review due August 2022